Call Queue Members

API for managing call queue members.

This API is used to specify the association between call queues and the agents that have been assigned to them. Note that a call agent can be assigned to more than one call queue.

URLs

• GET /accounts/services/callqueues/{Id}/members
  Return a list of call queue members assigned to the specified call queue.

• GET /accounts/services/callqueues/members/available
  Return a list of available agents that have not yet been assigned to a call queue.

• GET /accounts/services/callqueues/members/{Id}
  Return a specific call queue member entry by Id.

• POST /accounts/services/callqueues/members
  Create a new call queue member entry.

• DELETE /accounts/services/callqueues/members/{Id}
  Delete the specified call queue member entry.

References

Call Queues API
Call Queue Agents API

Looking up a Resource (single objects, lists and tabular data)
Creating a Resource
Updating a Resource
Deleting a Resource

Notes

CallQueueMember Object

{
  "CallQueueMemberId": 0,
  "CallQueueId": 0,
  "CallQueueAgentId": 0
}

Table Definition

CALL_QUEUE_MEMBERS

Description of fields for Call Queue Members.